Branch Operations Manager

3 weeks ago


Brisbane, Queensland, Australia Alliance Australia Full time

Alliance Community, a division of Alliance Australia, is one of Australia's leading providers of premium community support and is an NDIS registered provider. Together, we have a collective 130 years' experience recruiting Australia's best team of nurses, aged care workers, disability and other specialist support staff across the country.

About the role

As the Branch Operations Manager 'In Home Care', during this 6 months Maternity Leave role, you will be the key operational leader for the Brisbane team in our Woolloongabba office, and report directly into the QLD Regional Manager. The main responsibilities for the role include:

Ensuring appropriate oversight and active management of all branch financial indicators to ensure long term sustainability

Leading and driving sales and account management planning and execution

Developing and leading a positive branch culture – both to improve the quality of working life for existing staff and to entice new staff to join the Branch

Creating an environment where compliance with all internal policies and procedures becomes a way of working

Ensuring candidate supply (Support Workers) to the branch is meet demand and Alliance Australia recommended candidates have the right qualifications, skills and experience to meet participant needs.

About you:

The main requirement for this role is an NDIS Support Services background. We need someone who has experience managing a branch that provides services directly to NDIS participants. If you have experience with NDIS participants and SIL (Supported Independent Living) this would be looked upon favourably. Other requirements include.

Strong leadership capabilities – someone with prior experience in managing a branch, a true people leader. We need someone to motivate while maintaining and improving our culture.

Financial capabilities –strong commercial awareness and experience in managing a P&L is needed.

You will need a Driving Licence

Benefits and perks

The main benefit of this role is the opportunity to work for an organisation that has a proven track record of developing and growing staff with a history of promoting from within.

Other benefits:

Use of company fleet vehicle.

Feel good factor – work for a business that genuinely makes a difference to the lives of people in need.

Other corporate benefits including Fitness Passport, Employee Assistance Programs, Health Benefits, Salary Packaging and more.

Our Talent Acquisition team & Hiring Managers kindly request no unsolicited resumes from recruitment agencies. Business NSW isn't responsible for any fees related to unsolicited resumes.

Unlock job insights

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Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Branch Operations Manager? What's your expected annual base salary? How many years' experience do you have as an NDIS Manager?

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