Front Office Operations Lead
2 weeks ago
We are a global hospitality leader, welcoming individuals from diverse backgrounds to join our team.
Our mission is to foster growth and development for every employee, ensuring that work brings purpose to their lives.
In this role, you will showcase your leadership skills, creativity, and problem-solving abilities to deliver exceptional guest experiences.
Key responsibilities include:
- Managing daily operations of the front office, telephones, and night audit functions.
- Maintaining service standards in these areas.
- Maximizing profitability and meeting customer and staff needs.
Our hotel offers a dynamic environment with various dining options, including Boccata and Amber State Taphouse & Kitchen, as well as premier event spaces and a co-working area. This is a full-time role (38 hours per week) with opportunities for learning and development.
Benefits include:
- Learning programs through our Academy platforms.
- Employee benefit card offering discounted accommodation, food, and beverage.
- Complimentary car parking.
- Mental health and well-being support initiatives.
- Access to our Employee Assistance Program.
A successful candidate should possess strong leadership and communication skills, with the ability to motivate teams and drive results in a fast-paced environment.
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