Engine Field Service Technician

4 weeks ago


Tamworth, New South Wales, Australia Cummins Full time
Job Summary

We are seeking a skilled Engine Field Service Technician to join our team at Cummins. As a key member of our field service team, you will be responsible for providing exceptional customer service and technical expertise to our customers.

Key Responsibilities
  • Provide prompt and efficient attention to customer needs, ensuring a high level of customer satisfaction.
  • Diagnose and complete basic repairs on engines and related components, using specialized tools and following documented procedures and policies.
  • Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
  • Perform preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
  • Complete required documentation, such as service worksheets, timesheets, and warranty claims via handwritten forms or business system input screens.
Requirements
  • Apprentice Trained Engine Technician (Preferred)
  • Vocational diploma from relevant technical institution
  • Locally valid driving permit
  • Intermediate level knowledge of and/or experience with engine products
  • Customer service experience
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and skilled individual who is passionate about delivering exceptional customer service and technical expertise, we encourage you to apply for this exciting opportunity.



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