Cash Flow Coordinator

2 weeks ago


Cleveland, Queensland, Australia beBeeAccounting Full time $50,000 - $80,000

Job Title: Cash Flow Coordinator

Description:

We are seeking a highly skilled and detail-oriented Cash Flow Coordinator to join our team. As a Cash Flow Coordinator, you will play a critical role in processing accounting policy functions, answering incoming questions via phone or chat, and supporting both internal and external customers.

The successful candidate will be responsible for utilizing company policies and product knowledge to provide resolutions and make quick and accurate decisions. Additionally, they will manage premium accounting functions such as receivables, reconciliations, payment plans, and disputes.

Responsibilities:
  • Maintain master product expertise to deliver on customer asks
  • Drive inclusive team culture and success
  • Manage inbound and outbound communication promptly
  • Identify customers' needs, clarify information, research issues, and provide solutions or alternatives
  • Meet personal/team qualitative and quantitative targets
  • Maintain customer satisfaction ratings based on explicit criteria set forth by the organization
  • Responsible for effective oral communication on inbound and outbound calls
Qualifications:
  • 2-3 years of experience in a payment receivable role
  • Excellent attention to detail, accuracy, and communication
  • Time management skills
  • Able to effectively tailor communication and style to differing audiences
  • Resourcefulness and flexibility
  • Able to self-manage and work independently in a dynamic, constantly changing environment
What We Offer:

We offer a competitive compensation package and excellent career advancement opportunities. Our benefits include medical and dental plans, life insurance, health care flexible spending, dependent care, 401k savings plans, and paid time off.

About Us:

We strive to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. Diversity is a business imperative, enabling us to attract, retain, and develop the best talent.



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