Operations Support Coordinator

1 week ago

Melbourne, Victoria, Australia InLife Independent Living Full time

About Us

InLife Independent Living is a rapidly growing social enterprise with a vision to empower individuals with disabilities to live full and fulfilling lives. We strive to make this happen by providing high-quality, hassle-free personal assistance in the home.

Our mission is to deliver outstanding service, ensuring our clients receive the best possible care and support. To achieve this, we are seeking an experienced Operations Support Coordinator to join our team.

The Role

This is a unique opportunity to work with a dynamic team responsible for the smooth running of core business activities, including client lifecycle management, employee onboarding, and roster administration. The ideal candidate will have excellent organizational skills, attention to detail, and the ability to communicate effectively with various stakeholders.

Key Responsibilities

  • Client Lifecycle Management: Assist with the onboarding process, ensure accurate documentation, and maintain up-to-date client information.
  • Employee Onboarding: Support new employees, collect and retain necessary certifications, and facilitate their transition into the workforce.
  • Roster Administration: Establish and maintain locations for rostering purposes, review compliance, and escalate concerns as needed.

Requirements

We are looking for an individual with:

Proven organizational and administrative skillsExcellent communication and interpersonal skillsAbility to navigate HR records management systems and rostering software'Can-do' attitude and a commitment to continuous improvement

Additional Requirements

A valid NDIS Worker Screening Check, current driver's license, first aid and CPR training, and a Working with Children Check (WWCC) are mandatory.

Diversity and Inclusion

InLife celebrates diversity and promotes inclusion. We welcome applications from everyone and aim to create a safe and supportive work environment.

Benefits

Competitive above-award wages, great benefits, and a supportive team culture.

Estimated Salary: $65,000 - $80,000 per annum (dependent on experience)

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