Operations Manager
1 month ago
We are seeking a highly motivated and experienced Operations Manager to lead our team and locations to new heights. As a key member of our organization, you will be responsible for driving business growth, improving customer satisfaction, and ensuring the smooth operation of our rental locations.
Key Responsibilities- Manage vehicle fleet levels and employee rostering to meet customer demands
- Develop and implement reporting and financial plans to contribute to the annual business plan
- Monitor location performance against strategic plans and implement contingency measures to achieve targets
- Monitor customer service levels and identify strategies to increase customer satisfaction
- Create and facilitate a team environment within airport operations
- Identify and monitor employee needs and implement actions to increase employee satisfaction and manage performance
- Strong leadership skills with previous experience in managing teams
- Experience in coaching to develop employees and maximize performance
- Ability to work in a fast-paced environment with multi-tasking capabilities
- Conflict resolution skills
- Excellent computer proficiency
- Competitive salary and performance bonus
- Wellbeing program including life insurance, discounted health insurance, and superannuation options
- Access to Perkbox with discounts and offers from hundreds of retailers and big brands
- Employee discounts on car rental across Avis Budget Group
- Employee Assistance Program (EAP) provided by Converge for mental health and wellbeing support
- Full training provided to help you achieve your goals and reach your potential
Avis Budget Group is a leading provider of mobility options with brands including Avis, Budget, and Zipcar. With over 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees, and a world of opportunities within our growing enterprise.
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