
Senior Guest Services Professional
1 week ago
- Deliver exceptional guest experiences throughout their stay, including reservations, arrivals, and departures.
- Represent the hotel positively over the phone, email, and in person.
- Make recommendations about the local area.
- Respond to guest feedback, concerns, or complaints appropriately and follow up as needed.
The ideal candidate will have experience in a similar role with exposure to front office reception and reservations. They will be passionate about delivering exceptional guest service, problem-solving, and taking accountability. The candidate will also be detail-oriented with strong administrative skills and system proficiency, able to work under pressure in a fast-paced environment, taking initiative and collaborating effectively.
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Guest Service Professional
21 hours ago
Melbourne, Victoria, Australia beBeeGuest Full time $45,000 - $75,000About this RoleWe're seeking Guest Service Professionals to deliver exceptional experiences for every guest.Responsibilities:Welcoming guests and assisting with ticketing, food and beverage choices, and seating arrangements.Maintaining cinemas in pristine condition, ensuring a clean and comfortable environment.Collaborating with a dynamic team to provide...
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Senior Guest Services Manager
7 days ago
Melbourne, Victoria, Australia beBeeLeadership Full time $100,000 - $130,000Job TitleAs a Senior Guest Services Manager, you will be responsible for leading the Front Office team to deliver exceptional guest experiences.Key Responsibilities:Lead and motivate the Front Office team to achieve high standards of service excellence.Inspire your team to provide authentic, personalized, and seamless guest interactions.Oversee guest...
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Guest Service Professional
3 days ago
Melbourne, Victoria, Australia beBeeCustomer Full time $55,000 - $83,000Front Office Ambassador\We are currently seeking a highly motivated and vibrant Front Office Team member to join our friendly team.\As our next Guest Experience Team Member, you will:\\Deliver exceptional service from check in to check out and everywhere in between.\Be the first point of contact for guests and visitors, providing a warm welcome and ensuring...
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Night Guest Services Professional
1 week ago
Melbourne, Victoria, Australia beBeeCareer Full time $50,000 - $70,000Job Title: Night Guest Service AgentWe are seeking a highly skilled and motivated individual to join our front office team at Oaks Melbourne on Collins Hotel as a Night Guest Service Agent.This part-time role is perfect for a hospitality professional who enjoys working independently, delivering excellent guest service, and ensuring smooth overnight...
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Guest Services Manager
21 hours ago
Melbourne, Victoria, Australia beBeeCustomerService Full time $90,000 - $120,000Guest Services ManagerJob Description:As a Guest Services Manager, you will play a key role in ensuring that our guests receive exceptional service and support throughout their stay.Key Responsibilities:Manage the daily operations of the front desk, including guest arrivals, departures, and check-in/check-out procedures.Supervise a team of front office...
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Guest Service Ambassador
2 weeks ago
Melbourne, Victoria, Australia beBeeHospitality Full time $45,000 - $65,000Job SummaryWe are seeking a highly skilled Receptionist to join our Guest Experience Front Office team.This is an exceptional opportunity for a talented and passionate individual who is dedicated to providing luxurious experiences for our guests at every touch point.The successful candidate will be responsible for delivering professional and personalized...
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Premium Guest Services
4 days ago
Melbourne, Victoria, Australia Compass Group Full timeAt Rapport we believe that every guest experience should be unique.We are specialists in providing a range of fully managed front and back-of-house guest services including reception and concierge.Our ambassadors key focus is to ensure our clients and guests enjoy a remarkable experience; anticipating their needs – even before they do, saving precious time...
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Housekeeping and Guest Services Professional
7 days ago
Melbourne, Victoria, Australia beBeeHospitality Full time $45,000 - $80,000Transform your career with a role that sets you up for success! As a Housekeeping and Guest Services Professional, you will play a vital part in creating a clean, comfortable, and welcoming environment for hotel guests.The key responsibilities of this position include:Cleaning and refreshing guest roomsReplenishing amenities and suppliesMaintaining pantries...
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Guest Services Agent
4 days ago
Melbourne, Victoria, Australia Song Properties Full time1 year ago Be among the first 25 applicantsThe opportunityWe have an exciting opportunity for a versatile and talented Guest Services Agent to join the Arise Hotels & Apartments Teams. We are looking for an experienced and professional hotelier who has had previous experience working in Hotels & Resorts.The opportunityWe have an exciting opportunity for a...
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Guest Service Ambassador
1 week ago
Melbourne, Victoria, Australia beBeeService Full time $50,000 - $63,000Job Description:The Guest Experience Attendant plays a pivotal role in ensuring a seamless and memorable visit for each guest. Reporting to the site senior leaders, this position is instrumental in creating an inviting atmosphere.Key Responsibilities:Greet guests with a warm welcome and assist with ticketing, food and beverage choices, and seating.Maintain a...