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Night Guest Services Professional

2 weeks ago

Melbourne, Victoria, Australia beBeeCareer Full time $50,000 - $70,000
Job Title: Night Guest Service Agent

We are seeking a highly skilled and motivated individual to join our front office team at Oaks Melbourne on Collins Hotel as a Night Guest Service Agent.

This part-time role is perfect for a hospitality professional who enjoys working independently, delivering excellent guest service, and ensuring smooth overnight operations.

  • Welcome and assist guests with check-in, check-out, and enquiries
  • Handle overnight reception duties, including reservations and payments
  • Monitor hotel security and complete nightly audits
  • Provide friendly, professional service to ensure a positive guest experience
  • Work closely with other departments to ensure seamless operations
About the Role

The successful candidate will possess strong communication and problem-solving skills, with the ability to work independently and manage overnight responsibilities. They will also have previous experience in front office or customer service, preferably within the hospitality industry.

What We're Looking For

We are looking for an individual who is passionate about delivering exceptional guest experiences and has a strong commitment to providing outstanding customer service. If you have a passion for hospitality and are looking for a new challenge, we would love to hear from you.

Why Join Us?

As a member of our team, you will have access to a range of benefits, including career development opportunities, staff discounts across our hotel network, and a supportive and friendly team environment.

Additional Information

We value our people as the heart of our success. Our company offers a rewarding package designed to support your professional growth, wellbeing, and work-life balance. This includes career growth, exclusive hotel deals, global perks, retail rewards, experiences, banking and insurance benefits, generous leave, and wellness boost.