Building Strategic Customer Relationships

1 week ago

City of Parramatta Council, Australia beBeeAccount Full time $90,000 - $120,000

Somfy is a leading player in the window and door automation industry, committed to creating better ways of living for all.

As a French, family-owned group with over 50 years of experience, we have been pioneers in home automation. Our innovative solutions are guided by our commitment to excellence and sustainability.

We operate in 59 countries with eight production sites and 17 R&D centers, driving an ambitious industrial strategy focused on 'Smart Living'.

Job Overview

As a Key Account Executive, you will play a pivotal role in building and maintaining strong relationships with key customers. This full-time position is based in Rydalmere, NSW, where you will work closely with sales and marketing teams to drive business growth and maximize customer satisfaction.

Key Responsibilities
  • Proactively manage and grow a portfolio of key accounts to drive revenue growth.
  • Develop and execute strategic account plans to meet and exceed customer objectives.
  • Liaise with cross-functional teams to ensure seamless delivery of products and services.
  • Identify new business opportunities and expand existing relationships to increase revenue streams.
  • Provide regular updates and reports on account performance to stakeholders.
  • Collaborate with the marketing team to develop targeted campaigns and promotions that drive engagement.
  • Represent Somfy at key customer meetings and industry events to build relationships and drive business growth.
Requirements
  • Proven track record of success in account management or key account executive roles, preferably in sales or manufacturing industries.
  • Excellent communication and interpersonal skills to build strong, trusted relationships with customers and stakeholders.
  • Strong negotiation and problem-solving skills, with a customer-centric approach.
  • Technical aptitude to navigate complex systems and tools.
  • Proactive and self-motivated, with the ability to work autonomously and prioritize tasks effectively.
  • Familiarity with CRM systems (Salesforce) and data analysis to drive insights and decision-making.
  • Relevant tertiary qualifications in business, marketing, or a related field are desirable.
What We Offer

This role provides a unique opportunity to join a forward-thinking organization that values innovation, diversity, and inclusion. As a Somfy employee, you can expect:

  • A dynamic and supportive work environment that encourages collaboration and growth.
  • Opportunities to develop your skills and knowledge through training and development programs.
  • A comprehensive compensation package that rewards your hard work and dedication.
  • A diverse and inclusive workplace that celebrates individuality and promotes work-life balance.

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