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Key Account Manager
2 months ago
Michael Page is a leading recruitment agency that specializes in placing top talent in various industries. Our company is committed to providing exceptional service to our clients and candidates.
Job SummaryWe are seeking a highly skilled Key Account Manager to join our team. The successful candidate will be responsible for managing key accounts, developing new business opportunities, and driving sales growth.
Key Responsibilities:- Sales and Business Development: Proactively pursue new leads and projects, focusing on our core product line. Utilize your expertise to identify and develop new business opportunities in the retail and storage sectors.
- Account Management: Oversee key accounts, ensuring client satisfaction and managing quotes, orders, and project timelines with precision. Work closely with management to exceed customer expectations by delivering projects on time and within budget.
- Project Coordination: Collaborate with cross-functional teams to ensure materials are delivered and projects are completed on schedule. Utilize CRM tools to track leads, opportunities, and project progress.
- Budget and Performance Management: Achieve set KPIs, increase customer base, and drive repeated business in retail shelving. Manage budgets effectively to meet target margins and contribute to overall company profitability.
- Customer and Team Support: Foster a customer-driven culture within the organization by providing training to new team members and adhering to company policies and procedures.
- Experience as a key account manager for a minimum of three years.
- Strong interpersonal, organizational, and communication skills.
- Proven success in sales growth, project coordination, and customer relationship management.
- Proficiency in modern sales and marketing strategies, with a focus on business development.
- Advanced skills in Microsoft Office and CRM systems.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.
- Willingness to travel as needed.
