Service Administration Officer
4 days ago
About Haynes People
We are part of a large family of companies and pride ourselves on offering solutions to our customers. We believe that people do amazing things and surround ourselves with individuals who share our commitment to providing a safe and productive working environment.
As an experienced Service Administration Officer, you will play a key role in delivering exceptional service to our clients in Mackay, Queensland. Your primary responsibilities will include:
- Providing high-quality administrative support to manage training and inductions for approximately 120 staff members across various mine sites in the Bowen Basin;
- Coordinating customer mine site inductions through their systems and booking external vendor training, such as working at heights and confined space;
- Ensuring accurate invoicing by closing segments with relevant parts, labor, and miscellaneous costs;
- Maintaining quality and efficiency standards in conjunction with the Service Administration Supervisor;
- Following up on rework, write-off, and goodwill requests with the Service Administration Supervisor;
- Accurately encoding and attaching relevant documentation to Microsoft AX as required by the Service Administration Supervisor;
- Verifying labor hours have been correctly processed and addressing any missing hours daily;
- Actioning tasks related to outside purchase orders as requested by the Service Admin Supervisor.
What You'll Get
- Casual ongoing employment basis;
- Monday to Friday roster from 7am to 3:30pm;
- $35.90 per hour plus penalties with a scheduled rate increase in December.
Requirements
- Current driver's license and reliable vehicle;
- Previous experience in a service administration position;
- Business administration qualification desirable;
- Ability to pass pre-employment medical and drug and alcohol screening.
Why Choose Haynes People?
We value our employees' skills and match them with suitable job opportunities. Secure your future by exploring our job openings.
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