Administrative Support Officer
2 weeks ago
We are seeking an experienced Administrative Support Officer to join our team on a casual temporary assignment until 31st December 2025. As an Administrative Support Officer, you will provide procedural, clerical, and administrative support to our busy team.
Key Responsibilities- Provide counter/reception support for the local office, including customer enquiries in the self-help kiosks and online support.
- Resolve customer enquiries, provide information, and/or refer customers to appropriate government or community services.
- Manage the team shared email inbox, appointments, and telephone enquiries.
- Coordinate appointments with the use of Agency office facilities and ensure facilities are accessible for participants.
- Undertake research and investigation activities and prepare associated reports and correspondence.
- Undertake a range of data entry activities and ensure follow-up is completed.
To be successful in this role, you must have:
- Proven experience as an Administration Officer, Receptionist, Customer Service, or similar role.
- Basic computer skills and proficiency in using MS Office products.
- First Nations cultural knowledge and awareness is a plus.
- Excellent communication and interpersonal skills.
- Ability to manage various internal and external stakeholders.
- Ability to handle tasks with competing deadlines and priorities.
- Full-time hours, Monday to Friday.
- $37.36 per hour + super.
- Mt. Pleasant / Mackay QLD location.
Please note that the successful candidate for the role must hold Australian Citizenship and be willing to complete a federal police check.
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability, and the LGBTIQA+ community.
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