Service Administration Specialist

11 hours ago


Mackay, Queensland, Australia Haynes People Full time

At Haynes, we pride ourselves on offering comprehensive solutions to our customers. A key aspect of this approach is our commitment to providing a safe and highly productive working environment for our employees.

We are currently seeking an Experienced Service Administrator for one of our valued clients located in Mackay, Queensland.

The primary responsibilities of this role include:

  • Delivering a high-quality, cost-effective service that consistently exceeds customer expectations
  • Providing administrative support by managing the training and inductions requirements for approximately 120 people in the Resource Industries Team, covering various mine sites across the Bowen Basin
  • Ensuring accurate customer invoicing by ensuring segments are closed with appropriate parts, labour, and miscellaneous costs booked
  • Maintaining quality and efficiency standards in conjunction with the Service Administration Supervisor
  • Following up on rework, write-off, and goodwill requests with the Service Administration Supervisor
  • Accurately encoding and attaching relevant documentation to Microsoft AX as required by the Service Administration Supervisor
  • Correctly processing labour hours and accounting for any missing hours daily
  • Actioning tasks related to outside purchase orders as requested by the Service Admin Supervisor

In return, you can expect:

  • Casual Ongoing Employment Basis
  • Monday to Friday roster
  • $35.90 per hour plus penalties, with scheduled rate increase in December

To be successful in this role, you will require:

  • Driver's Licence and reliable vehicle
  • Previous experience in a Service Administration position
  • Qualification in Business administration desirable
  • Ability to pass pre-employment medical and drug and alcohol screen

We value talent and aim to land jobs that suit individual needs. Secure your future by exploring opportunities at Haynes.

All applications will be treated with confidentiality, and only successful candidates will be contacted for interview.

The Haynes Group is an equal opportunity employer.



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