Experience Manager

1 week ago

Sydney, New South Wales, Australia beBeeOnboarding Full time $90,000 - $120,000
Key Responsibilities
  • Work with internal teams to ensure new clients are onboarded within service level agreements.
  • Track themes, share insights, and drive onboarding and engagement through smarter service delivery.
  • Collaborate with departments to achieve service level agreements and identify areas for improvement throughout onboarding and engagement.
  • Drive and create innovative materials to increase adoption of services.

This is a critical role in which you head up an ambitious team responsible for client experience, optimizing processes, and exceeding service levels.

Requirements
  • Excellent communication and collaboration skills.
  • Strong problem-solving abilities.
  • Ability to work independently and as part of a team.
  • Knowledge of service level agreements and onboarding processes.
Benefits
  • Opportunity to work with a dynamic team.
  • Chance to develop skills and expertise.
  • Competitive compensation package.
  • Recognition and rewards for outstanding performance.

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