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Administrative Support Coordinator

1 month ago

Frenchs Forest, New South Wales, Australia Healthscope Full time
About Our Hospital

Northern Beaches Hospital, operated by Healthscope, is a 488-bed facility located in Frenchs Forest. We provide a wide range of health services to the local community, including Surgery, Emergency Department, Intensive Care, Birthing, Paediatrics, Cardiac, Mental Health, Dialysis, Cancer Centre, and Outpatients.

Our Team

We have a highly skilled and expert team of staff who are supported by comprehensive professional development opportunities. Our team's success is key to delivering excellent patient care and experiences.

Job Description

We are seeking an Administration Officer to join our Mental Health Day Program. As an integral member of our team, you will be responsible for performing a broad range of administration duties, including:

  • Managing a busy reception desk
  • Answering and redirecting calls
  • Organising appointments and preparing admission paperwork
  • Conducting follow-up requests and making reminder calls for visits

You will also maintain accurate and effective record management systems, perform Health Fund Checks, manage patient lists, collect excesses/co payments, and coordinate with staff and other departments.

Requirements

To be successful in this role, you will require:

  • Excellent interpersonal and communication skills
  • Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment
  • Strong attention to detail
  • Experience in MS Office (Outlook, Word, and Excel)
  • Ability to work independently and within a team
  • Health fund knowledge
  • Medical/mental Health administration experience (preferably not required)
Benefits

We offer a competitive salary package, which includes:

  • A salary of $60,000 - $70,000 per annum, depending on experience
  • Discounted onsite parking
  • Discounted gym memberships
  • Employee Assistance Programs
  • Salary Packaging via novated lease
  • Bulk Billing services for employees and immediate family members