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Product Manager, Employer Solutions Specialist

2 months ago

Sydney, New South Wales, Australia Link Group Full time
About the Role

MUFG Retirement Solutions is committed to empowering employers and retirement funds with innovative solutions that enhance efficiency, compliance, and employee engagement. As the Product Manager for Employer Solutions at MUFG Retirement Solutions, your role is pivotal in developing and managing innovative solutions tailored to employers within the superannuation and retirement funds industry.

Key Responsibilities
  • Strategic Vision: Define and communicate the strategic vision for employer solutions, aligning with the unique needs of superannuation and retirement funds.
  • Market Analysis: Identify market trends, regulatory changes, and emerging technologies to inform strategic decision-making and product development efforts.
  • Product Management: Lead the strategic and commercial management of MUFG Retirement Employer Solutions, ensuring smooth implementation and adherence to regulatory requirements.
  • Product Innovation: Develop and execute strategic plans to enhance the functionality, adoption, and competitiveness of employer solutions.
  • Performance Monitoring: Define clear objectives, milestones, and success criteria for product initiatives, and track progress towards achieving them.
  • Operational Efficiency: Monitor solution performance metrics, identify areas for improvement, and implement measures to enhance operational efficiency.
  • Vendor Management: Evaluate vendor performance, negotiate contracts, and manage vendor relationships to ensure the delivery of high-quality solutions.
  • Training and Development: Develop and deliver training programs and resources to promote effective utilization of employer solutions.
  • Stakeholder Management: Build and maintain strong relationships with internal stakeholders, including senior leadership, product teams, sales, and client services, to ensure alignment and support for product initiatives.
  • External Representation: Serve as a key point of contact for external stakeholders, including clients, industry partners, and regulatory bodies, representing MUFG Retirement Solutions' financial tools and solutions portfolio and strategic direction.
  • Risk Management: Identify and mitigate risks associated with solution implementation and usage, implementing controls to safeguard client data and mitigate risks.
Requirements
  • Experience: 5-10 years of experience in product management, with a focus on digital / SaaS HR technology or employer solutions, preferably in the superannuation and retirement funds industry.
  • Vendor Management: 3-5 years of experience managing independent software vendor partners, supply agreements and joint go-to-market strategy and promotion.
  • Education: Bachelor's degree in Business, Computer Science, or related field; Master's degree preferred.
  • Technical Skills: Large-scale B2B2C and B2C SaaS web and mobile application production, delivery, and support experience.
  • Analytical Skills: Strong analytical skills with the ability to analyze market trends, client needs, and solution performance metrics.
  • Communication Skills: Excellent communication, collaboration, and stakeholder management skills.
  • Industry Knowledge: Deep understanding of the superannuation and retirement funds industry, including regulatory requirements and market dynamics.
  • Product Innovation: Proven track record of driving product innovation, adoption, and revenue growth in a similar industry context.
  • Strategic Thinking: Strategic thinker with the ability to anticipate market trends and identify opportunities for product innovation and differentiation.
About Us

MUFG Retirement Solutions is an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.