Product Manager, Identity Solutions

1 month ago

Sydney, New South Wales, Australia Link Group Full time
Role Overview

MUFG Retirement Solutions is committed to ensuring the security and trustworthiness of our platform to safeguard member assets. As the Product Manager for Identity & Anti-Fraud Solutions, your role is to drive the development and management of identity verification and anti-fraud solutions to safeguard our clients' assets and ensure a secure and trustworthy platform.

Key Accountabilities and Main Responsibilities
  • Define and communicate the strategic direction for identity verification and anti-fraud solutions, aligning with company objectives and industry best practices.
  • Identify emerging threats and trends in identity fraud and anti-fraud technology to inform strategic decision-making and product development efforts.
  • Develop and implement strategic plans and initiatives to enhance the effectiveness and adoption of identity verification and anti-fraud solutions.
  • Define clear goals, objectives, and success metrics for product initiatives, and monitor progress towards achieving them.
  • Lead the strategic and commercial management of the identity verification and anti-fraud solutions, ensuring effective implementation and adherence to key security and quality standards.
  • Lead vendor management and procurement activities for identity verification and anti-fraud solution providers, including selection, negotiation, and contract management.
  • Identify opportunities for product innovation and differentiation to drive business growth and competitive advantage.
  • Collaborate closely with cross-functional teams including product development, design, marketing, and sales to translate client insights into actionable product strategies and roadmaps.
  • Collaborate with sales and marketing teams to develop digital marketing campaigns and promotions that drive product adoption and revenue generation within the retirement and superannuation sector.
  • Monitor solution performance, identify areas for improvement, and drive operational efficiencies to enhance effectiveness and scalability.
  • Manage the product backlog, prioritize features, and ensure timely delivery of enhancements and updates to meet the evolving needs of our clients and their members.
  • Build and maintain strong relationships with internal stakeholders, including senior leadership, product teams, sales, and client services, to ensure alignment and support for product initiatives.
  • Serve as a key point of contact for external stakeholders, including clients, industry partners, and regulatory bodies, representing MUFG Retirement Solutions' financial tools and solutions portfolio and strategic direction.
  • Establish and maintain governance frameworks and standards for identity verification and anti-fraud solutions, ensuring compliance with regulatory requirements.
  • Identify and mitigate risks associated with solution implementation and usage, implementing controls to safeguard client data and mitigate fraud risks.
Experience and Personal Attributes
  • 5+ years of experience in product management, with a focus on identity verification, anti-fraud solutions, or related technologies.
  • Experience in the retirement planning or superannuation industry, with a deep understanding of retirement products and solutions.
  • Familiarity with regulatory requirements and industry standards related to identity verification and anti-fraud solutions.
  • Strategic thinker with the ability to anticipate market trends and identify opportunities for product innovation and differentiation.
  • Bachelor's degree in Computer Science, Business, or related field; Master's degree or equivalent experience preferred.
  • Strong analytical skills with the ability to analyze market trends, client needs, and solution performance metrics.
  • Excellent communication, collaboration, and stakeholder management skills.
  • Proven track record of driving product innovation, adoption, and revenue growth.
Why Join Us?

We are an inclusive employer whose people work collaboratively. We encourage, support, and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to, gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status, or carers responsibilities.

How to Apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

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