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Strategic Client Relationship Manager

1 week ago

Melbourne, Victoria, Australia AirTree Ventures Pty Full time

**Role Overview**

We are seeking an experienced Account Director to join our award-winning team at Frankie One. As a key member of our Sales department, you will be responsible for owning strategic relationships with our large clients and driving growth from these accounts.

**About Us**

At Frankie One, we help scale fintechs and financial institutions by providing seamless access to the global ecosystem of identity and fraud solutions. Our customisable orchestration platform delivers unparalleled customer experiences.

**Job Description**

In this role, you will:

  • Develop strategic account plans, pitching concepts and ideas to our clients which generate additional sales.
  • Proactively lead your pod, bringing together expertise from Customer Success and Technical Operations.
  • Act as a mentor and coach, ensuring they are set up for success when it comes to relationship management in order to achieve account goals.
  • Work in close partnership with our Product, Sales and Marketing Teams to achieve the best outcomes for our large clients.

**Requirements**

To succeed in this role, you will need:

  • 8 years + experience in account management, account executive or partnership related roles, ideally in a start-up / scale-up environment.
  • Fintech experience, including experience selling into Crypto and managing and selling into complex businesses (Saa S).
  • Exceptional storytelling, presentation and writing skills.
  • A proven track record of delivering results and building high-performing teams.

**What We Offer**

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are passionate about delivering exceptional results and building strong relationships with clients, we encourage you to apply for this exciting opportunity.