Life Science Customer Service Expert
2 weeks ago
Earn an estimated $65,000-$72,000 per annum plus super.
About the Role:This full-time permanent position offers a unique blend of customer service and industry expertise. As a Customer Service Representative, you will be responsible for handling inbound inquiries with accuracy and efficiency.
- Provide product information and services to customers
- Resolve customer complaints promptly and effectively
- Identify and escalate priority issues
- Document all customer interactions and transactions
- Maintain high standards of customer service in line with company policies
- A strong background in customer service within the life science industry
- Excellent communication and interpersonal skills
- High attention to detail
- Ability to handle customer complaints and issues
- Proficiency in using customer service software and databases
The successful candidate will have a passion for delivering exceptional customer experiences and a strong understanding of the life science industry.
Benefits:- A hybrid role offering flexibility to work from home one day per week
- Notting Hill location with easy access to public transport
- Monday to Friday full-time permanent position
- $65,000-$72,000 per annum plus super
This is an excellent opportunity for a motivated and experienced customer service professional to grow their career in a dynamic team.
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