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Senior Client Relationship Specialist
2 weeks ago
Our company specializes in vehicle transport, processing, and storage services. With a presence across Australia, we provide high-quality service to individuals and OEM customers.
The role of National Account Manager is crucial in supporting our Business Partnerships team in delivering exceptional customer service to major clients and internal customers.
This position requires developing and maintaining strong relationships with designated OEM accounts, ensuring seamless service delivery, effective communication, and day-to-day management of data throughout the business.
- Act as primary national contact for operational issues
- Establish and maintain strong working relationships with OEM accounts
- Support National Account Managers and operational branches to meet business objectives
- Manage and analyze customer performance within contractual parameters
- Identify and implement process improvements to enhance the customer experience
- Provide timely and accurate reports on business activities
- Coordinate end-to-end contract lifecycle management
This opportunity allows skilled and motivated professionals to contribute to industry-changing initiatives while enjoying a welcoming and supportive work environment.
We value diversity and inclusion, creating an inclusive workplace culture.