Facilities Engineer

6 days ago

city of swan, Australia Fujitsu Full time
About the Role

We are seeking a highly skilled Facilities Engineer to join our team at Fujitsu. As a key member of our data centre operations team, you will be responsible for providing 24/7 support services to our clients, visitors, contractors, and other data centre roles.

Key Responsibilities
  • Certification and Compliance
    • Awareness and adherence to all data centre certifications and regulatory requirements.
  • Customer Support
    • Escorting and dedicated supervision of clients and visitors.
    • Handling ad-hoc requests and remote hands services.
    • Goods receiving and collection.
    • Equipment movement and staging.
    • Tape management.
    • Operational support (BAU).
  • Data Centre Internal Systems
    • Monitoring of Building Management System (BMS).
    • Monitoring of Closed-Circuit Television (CCTV) system.
    • Monitoring of Access Control systems.
    • Updating Remote Hands workflow.
    • Performing routine tasks in the Fujitsu DC Management systems as directed.
    • Generating client and environmental reports as directed.
    • Actioning all Transition to Zero Alarms.
    • Monitoring DC Mailbox.
  • Documentation
    • Maintaining and updating all documentation, including:
      • Rack layouts.
      • Patching plans.
      • Floor plans.
      • Telco/MDF Service Records.
      • Weekly Task List.
      • Installed Racks.
      • Switchboard Manifests.
      • Asset Management.
Requirements
  • Previous experience in a data centre environment, relevant to facilities maintenance, security, and/or implementation activities.
  • Hands-on network experience (physical level, layer 1 cabling & data comms).
  • Experience with Telco Service and its physical delivery methods.
  • Experience in a high-availability data centre environment with critical SLAs.
  • Experience in the installation of rack mounting servers & IT equipment.
Technical Competencies
  • Demonstrated proficiency with Microsoft Office, including Teams, Word, Excel, and Outlook.
  • Understanding of critical site mechanical and electrical infrastructure in a high-availability environment.
  • Ability to navigate and operate the onsite BMS systems.
  • Understanding of fire detection and suppression systems, including VESDA.
  • Knowledge of IT infrastructure, including backup media management and basics of cabling infrastructure.
  • Availability to work rotational shifts to cover 24/7 requirements.
Non-Technical Competencies
  • Ability to motivate, develop, and work within a team.
  • Good verbal and written communication skills.
  • Commitment to continuous improvement.
  • Politeness, professionalism, and good presentation.
  • Effective communication skills.
  • Good attention to detail.
  • High work ethic.
  • Accountability for personal development and learning of the data centre and infrastructure.

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