Claims Specialist
7 days ago
We are seeking an experienced Claims Specialist to provide exceptional service to our customers in their time of need.
Key Responsibilities:
- Listen to understand our customer's unique needs and manage claims to get our clients back on the road as quickly as possible after an accident.
- Be the main point of call for our customers on phone and email, their representatives and other teams in our business.
- Facilitate each part of the claims process on behalf of our customers and keep them up to date as the claim progresses.
- Own a portfolio of claims and have the autonomy and ownership to deliver on your work.
Requirements:
- At least a few years' experience working as a Claims Consultant in domestic or commercial motor insurance.
- A commitment to your learning and either having completed or willing to complete your Cert IV in General Insurance.
At NTI, we offer a range of benefits including a competitive annual incentive program, generous discounts on personal insurance products, and access to discounts on over 350 retailers across Australia.
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