Claims Management Professional

2 weeks ago


Melbourne, Victoria, Australia beBeeClaims Full time $100,000 - $125,000

Job Title: Claims Specialist

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About the Role:

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We are seeking an experienced Claims Specialist to manage a portfolio of complex and sensitive claims. The successful candidate will have strong technical knowledge of insurance policies and procedures, as well as excellent communication and interpersonal skills.

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Key Responsibilities:

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  • Evaluate and manage claims from initial receipt through to final settlement">
  • Determine liability and negotiate settlements with claimants and third parties">
  • Maintain accurate records and documentation throughout the claims process">
  • Develop and implement strategies to prevent and mitigate potential claims risks">
  • Collaborate with internal stakeholders, including underwriting and sales teams, to ensure effective claims handling">
  • Provide exceptional customer service and respond to enquiries in a timely and professional manner">
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Required Skills and Qualifications:

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To be successful in this role, you will need:

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  • A strong understanding of insurance policies and procedures, including liability and property damage">
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues">
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions">
  • Ability to work effectively in a fast-paced environment, managing multiple priorities and deadlines">
  • Strong attention to detail and accuracy, with the ability to maintain high-quality records and documentation">
  • Proficiency in Microsoft Office applications, including Word, Excel and PowerPoint">
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Benefits:

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We offer a range of benefits to support your career development and wellbeing, including:

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  • Ongoing training and professional development opportunities">
  • A competitive salary and bonus structure">
  • A comprehensive employee assistance program">
  • Access to our Employee Network and social events">
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About Us:

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We are a leading international insurer and reinsurer, offering a diverse portfolio of commercial, personal and specialty products. Our team is dedicated to providing exceptional service and support to our customers, while maintaining a culture of innovation and excellence.

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