Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our Customer Service Team as a Customer Service Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive shopping experience.
Key Responsibilities- Provide excellent customer service and respond to customer queries in a timely and professional manner.
- Work collaboratively with the team to achieve sales and customer service targets.
- Assist with the collection of trolleys from around the store, car park, and surrounding areas.
- Rotate through various areas of the store, including customer service, scanning groceries, and other tasks as required.
As a Customer Service Team Member at Woolworths, you will have the opportunity to work in a dynamic and supportive environment, where you can develop your skills and knowledge and grow your career. We offer a range of benefits, including:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A fun and supportive work environment.
- The opportunity to work with a diverse range of people and develop your communication and teamwork skills.
To be successful in this role, you will need to have:
- A genuine passion for food and shopping.
- A customer-first mentality and a commitment to providing exceptional customer service.
- The ability to work effectively in a team environment and communicate with colleagues and customers.
- Flexibility and adaptability to change.
- Reliability and a strong work ethic.
At Woolworths, we are committed to creating a workplace where our team members feel valued, respected, and empowered. We are proud to be recognized as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.
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