Product Excellence Lead

5 days ago

Sydney, New South Wales, Australia beBeeProduct Full time $75,000 - $85,000

Overview:

We are seeking an experienced professional to take on a critical role within our organisation.

The successful candidate will be responsible for managing existing products and processes, ensuring they remain commercially sound, customer-focused, and operationally efficient.

This is a unique opportunity to drive process improvement, identify inefficiencies, and embed Lean Six Sigma principles to strengthen scalability and efficiency.

Responsibilities:
  • Manage the lifecycle of existing products, including enhancements, fixes, and updates, to meet customer needs, commercial goals, and regulatory requirements.
  • Track and analyse product performance, including financial metrics, cost-to-serve, and customer feedback, to guide improvements.
  • Partner with cross-functional teams to address gaps, streamline processes, and ensure products remain fit-for-purpose.
  • Own product-related documentation, roadmaps, and reporting.
  • Drive process improvement, identifying inefficiencies and embedding Lean Six Sigma principles to strengthen scalability and efficiency.
Requirements:
  • At least 5 years' experience in product management, process optimisation, or commercial operations.
  • Background in financial services, specifically asset finance, fleet management, or novated leasing.
  • Strong commercial acumen, with the ability to analyse profitability, cost-to-serve, and financial levers.
  • Hands-on experience improving broken or inefficient processes, ideally using Lean or Six Sigma methodologies.
  • Strong stakeholder engagement skills, able to work across senior leadership, commercial teams, and operational units with confidence and diplomacy.
  • Ability to interpret customer data, feedback, and operational metrics into actionable improvements.
  • Curiosity and resilience, a self-starter who takes ownership and runs with opportunities.
  • Exposure to regulatory, risk, and compliance frameworks.

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