Customer Experience Ambassador

1 week ago


Brisbane, Queensland, Australia dusk Full time

About dusk: We're a leading candle and homeware retailer with a passion for creating warm and inviting atmospheres. Our stores are designed to be havens of style and inspiration, where customers can discover their perfect products.

Job Overview: As a Customer Assistant, you'll play a pivotal role in delivering exceptional customer experiences and helping us achieve our goals. Your mission will be to ignite joy in every customer who walks through our doors, leaving them glowing with satisfaction.

Key Responsibilities:

  • Consistently deliver perfect customer experiences, setting the mood by achieving key performance indicators (KPIs) and ensuring our store's success sparkles.
  • Work your magic with visual merchandising, turning our store into a mesmerizing sanctuary of style and inspiration.
  • Illustrate customers' paths by sharing your extensive knowledge of our candles and homeware products.
  • Keep our store always visually enticing for our customers.
  • Team up with your colleagues to create a harmonious work environment and ignite the spirit of collaboration.

About You: We're looking for someone with a passion for exceeding customer expectations and creating unforgettable experiences. As a team player who embraces the power of unity and cooperation, you'll ignite your motivation with a can-do attitude and go the extra mile. Committed to continuous improvement and eager to learn and grow like a budding flame, you'll bring energy, positivity, and a spark of fun to your work, making every customer interaction a delightful experience.

Benefits:

  • Light up your home with a generous team member discount on our range of candles and homewares.
  • Ignite your passion further with the opportunity to participate in the dusk monthly bonus program.
  • Bask in the warmth of a supportive environment, where your growth and development are nurtured.
  • 'Start here, go anywhere' – We believe in providing an environment where your career can shine as brightly as a well-lit candle.

Salary: Our estimated salary range is AU$55,000 - AU$65,000 per annum, based on location and experience. Please note that this is not a guarantee, and actual salaries may vary. If you're ready to infuse your love for candles with your exceptional customer service skills, this is the perfect opportunity for you. Join dusk today and let your pun-tastic personality light the way.



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