Front Office Administrator

4 hours ago


Southbank, Victoria, Australia Chandler Macleod Full time

About the Role:

The Office Coordinator will provide efficient and professional front office administration services and administrative support to the wider business at the BASF FWP Head Office.

Key Responsibilities:

  • Screen incoming calls and redirect business enquires
  • Greet and welcome visitors, ensures visitors are signed in, inducted where necessary, have internet access and swipe cards when required
  • Responsible for general administrative tasks including printing labels and documents for staff members, filing and ensuring electronic files are up to date and accurate at all times
  • Manages incoming and outgoing mail and courier deliveries, including assisting with packaging and wrapping bulky items and stuffing large volumes of invoices and statements into envelopes
  • Administrator for staff access cards, car parking, locker management etc
  • Coordinates the ordering of general office goods such as stationery, paper and cartridges, express post
  • Manage office supplies
  • Organise refreshments/catering for meetings including resetting and ensuring meeting rooms are kept tidy and presentable
  • Oversee Maintenance and Cleaner request and communications from all stakeholders, for example but not limited to air conditioning maintenance, hot water tap maintenance, bathroom cleaning
  • Goods receipting general business-related expenses and services in SAP
  • Ad hoc administrative duties for Head of Legal for example scanning contracts, stamping documents, filing and assisting with general admin requests
  • Ensuring the kitchen areas are kept tidy at all times, including cleaning coffee machine, unpacking dishwasher and wiping down bench tops
  • A key support role for the office relocation to HWT and decommissioning of existing office at FWP
  • First Aid Officer
  • Management of head office mail list

Key Requirements:

  • Excellent communication skills and presentation skills
  • Strong administrative and organisational skills
  • Ability to adapt to the needs of the business
  • A positive can-do attitude
  • Ability to work independently and to think on your feet
  • Sound skills in Microsoft word, excel, PowerPoint and Outlook
  • SAP knowledge is desirable
  • Experience in switchboard management, general reception and or concierge duties and or customer service


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