Front Office Team Member

3 weeks ago


Southbank, Victoria, Australia Crown Resorts Full time

Better experiences start here.

Crown Resorts is a leader in luxury hotel experiences, with Crown Towers, Crown Metropol, and Crown Promenade offering unique experiences for all guests.

We're seeking a dedicated individual to join the Crown Towers Front Office team.

In this role, you'll provide exceptional guest experiences through your genuine care and attention to detail. As well as:

  • Deliver seamless check-in and check-out experiences for all guests.
  • Display in-depth knowledge of Crown hotel products and facilities, as well as service offerings across the broader Crown complex.
  • Provide a professional, friendly, and courteous approach to all customers, recognising different needs and attending to them accordingly.

About you

You'll bring:

  • Previous experience in a premium hotel or tourism and hospitality-related customer service role.
  • A strong work ethic and a passion for delivering exceptional guest experiences.
  • The ability to multitask while maintaining a strong attention to detail.
  • Understanding of Hotel Property Management Systems (OPERA) would be advantageous.


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