Front Office Team Member
3 weeks ago
Better experiences start here.
Crown Resorts is a leader in luxury hotel experiences, with Crown Towers, Crown Metropol, and Crown Promenade offering unique experiences for all guests.
We're seeking a dedicated individual to join the Crown Towers Front Office team.
In this role, you'll provide exceptional guest experiences through your genuine care and attention to detail. As well as:
- Deliver seamless check-in and check-out experiences for all guests.
- Display in-depth knowledge of Crown hotel products and facilities, as well as service offerings across the broader Crown complex.
- Provide a professional, friendly, and courteous approach to all customers, recognising different needs and attending to them accordingly.
About you
You'll bring:
- Previous experience in a premium hotel or tourism and hospitality-related customer service role.
- A strong work ethic and a passion for delivering exceptional guest experiences.
- The ability to multitask while maintaining a strong attention to detail.
- Understanding of Hotel Property Management Systems (OPERA) would be advantageous.
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