
Medical Records Assistant
3 days ago
This role involves efficiently managing patient records for patient care. You will liaise with internal and external customers, responding to enquiries and taking action as needed in line with privacy principles, policies, and procedures.
As a key member of the administrative team, you will report to the Health Information Services Manager. This is an excellent opportunity to develop your skills and advance your career in a supportive environment.
About The Role:Responsibilities include preparing, delivering, and retrieving patient records. You will work closely with a professional team and be responsible for managing a high volume of confidential patient data through our Medical Records system.
About You:To succeed in this role, you will need to be highly organised and process-focused, with previous experience in medical records or another clerical position within a healthcare setting. A strong level of accuracy, attention to detail, and time management skills are essential.
Additionally, you will demonstrate:
- Proven ability to work under pressure and maintain good working relationships with others;
- Strong customer service skills to effectively engage internal stakeholders and team members;
- Exceptional organisation skills and a high attention to detail with the ability to complete tasks within designated timeframes;
- A strong level of computer literacy/knowledge;
- A Certificate in Medical Terminology desirable;
- Previous hospital experience.
We are a comprehensive acute emergency, surgical, medical, cardiac, and obstetric facility located in Melbourne's south-eastern suburbs. Our hospital accommodates a 14-bay emergency department, 226 medical and surgical beds, 36 cardiac beds, 11 ICU beds, 7 Neonatal beds, 14 Obstetric beds, and 30 Oncology beds which include 15 day infusion chairs.
Benefits:Our organisation offers:
- Extensive in-house general and specialty education programs supported by clinical educators;
- Scholarships & Study Discounts;
- Access to clinical, managerial, and leadership programs;
- A doctor is on-site 24/7;
- On-site ICU (11 beds);
- Part of the global Ramsay Healthcare Group;
- Staff recognition and reward programs;
- Employee Benefit club offering discounted health & leisure choices;
- Access to Ramsay corporate discounts including discounted private health insurance choices, discounted IT hardware & software, and travel/holiday discounts.
All new staff members are required to:
- Be vaccinated against Covid-19 with a vaccine approved by the Australian Technical Advisory Group on Immunisation;
- Provide a National Police check conducted within the previous 12 months;
- According to the role, we may require a Working-With-Children check and proof of immunisation against infectious diseases.
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