Medical Records Coordinator

2 days ago

Melbourne, Victoria, Australia beBeeAdministrative Full time $60,000 - $80,000
Job Description:">

This is a key role within our supportive team to ensure patients have a positive experience during their care.

Responsibilities
  • Provide exceptional customer service and greet patients and other customers with a smile.
  • Liaise effectively with nursing staff to provide accurate information to relatives regarding timeframes/wait times.
  • Ensure patient files are prepared efficiently and coordinate with other ward clerks to obtain patient files in a timely manner.
  • File medical records accurately and distribute discharge summaries, x-ray, and pathology results as required.
  • Offer clerical support to the Nurse Unit Manager and nursing staff, providing administrative assistance as needed.
  • Liaise with allied health, ward staff, and hospital departments when necessary for patient treatments or transfers.
  • Cultivate a welcoming and friendly environment for all patients.
  • Work collaboratively as an active team member to support all work tasks.
Required Skills and Qualifications:">

You will work closely with the Nurse Unit Manager and ward nurses, responsible for bookings, pre-admissions, discharge, billing, and compiling medical records. Experience with Medical software (i.e., Charm and WebPAS) is essential.

Essential Criteria:
  • Australia Work Authority
  • 1-2 years of medical administration or medical reception experience
  • Experience with Medical Software i.e., Charm and WebPAS
  • Excellent interpersonal and communication skills
  • Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment
  • Strong attention to detail
  • Experience in MS Office (Outlook, Word, and Excel)

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