Melbourne Technical Support Specialist

6 days ago

Melbourne, Victoria, Australia beBeeITSupport Full time $90,000 - $120,000

We are seeking a highly skilled and motivated technical professional to join our team in Melbourne.

The ideal candidate will have excellent problem-solving skills, proficiency with PC hardware, operating systems (Windows 10/11), networking knowledge, software installation/support, and remote access tools.

Key responsibilities include:

  • Providing on-site and remote support for our offices
  • Helping staff with day-to-day technical issues
  • Troubleshooting basic hardware, software, and networking problems
  • Setting up new PCs and production devices
  • Maintaining accurate records of asset management
  • Developing expertise in local servers and cloud systems

To succeed in this role, you will need:

  • A certificate or degree in IT, Information Systems, or equivalent experience in a related field
  • Proficiency with version control software such as Git, Git-LFS, SVN
  • Excellent communication and interpersonal skills
  • A willingness to work in a fast-paced, hands-on environment

Candidates with experience on the current generation of consoles (PS5, Xbox Series X, Nintendo Switch, Nintendo Switch 2) or Linux will be considered.

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