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Business Development Manager

1 month ago

Surry Hills, New South Wales, Australia Laser Clinics Full time

Laser Clinics is seeking an experienced Regional Business Manager to drive business growth and performance in a dynamic region.

About the Role:

  • Develop and execute strategies to improve sales, productivity, and margin performance across the region.
  • Work closely with stakeholders, Franchisees, clinic managers, and teams to execute operational plans effectively.
  • Lead clinic policy and procedure to enable Clinic Managers to operate clinics in an effective and compliant manner.
  • Identify learning and capability opportunities for improved delivery of the Laser Clinics Experience (LCX), cross-sell, and upsell across all treatment categories.
  • Lead, coach, and manage clinic team members to drive performance, profitability, and compliance.
  • Ensure clinics positively represent the brand at all times.
  • Support clinics in developing bespoke business plans aligned to the region and overall LCG strategy.

About You:

  • Tertiary qualifications in business are highly regarded.
  • Multi-site people-focused management experience.
  • Experience in the beauty, cosmetics, retail, or healthcare industries.
  • Franchising business experience is an advantage but not essential.
  • Demonstrable ability to work effectively across internal and external organizations, influencing and leading cross-functional teams.
  • Highly organized, detail-oriented, with strong analytical and problem-solving skills.
  • Outstanding people management and leadership skills, motivation, and enthusiasm to drive a high-performing culture.
  • Demonstrated ability to improve customer outcomes and performance standards through on-the-job training and coaching.
  • Exposure to balance sheets and profit and loss (P&L) statements.
  • Sales-orientated to achieve targets and drive performance.

What We Offer:

  • A competitive salary of $120,000 - $150,000 per annum.
  • Heavily discounted treatments in-clinic (up to 70% off RPP).
  • Quarterly complimentary Skinstitut products.
  • Access to Employee Assistance Program (EAP).
  • Hybrid working: 3 days in the office, 2 days from home.
  • Ability to purchase additional annual leave up to 2 weeks.
  • Centrally located office in the heart of North Sydney.