Training Facilitator

6 days ago

Sydney, New South Wales, Australia dnata Full time
Job Description:

Purpose of the Position

dnata is seeking a highly skilled Training Coordinator to join our team. The ideal candidate will be responsible for the conduct of training and assessment, ensuring consistency of training content and delivery throughout the port in a cost-effective manner.

The Training Coordinator will manage a program of training through a combination of administrative, classroom-based, on the job training, and e-learning systems ensuring compliance with industry standards and the requirements in the VET (Vocational Education and Training) Quality Framework for Registered Training Organisations (RTO).

Key Responsibilities:

  • Delivery of a customer centric training and development operation including the administration, organisation and coordination of all training programs, orientation, induction, staff competency training and evaluate the appropriateness and effectiveness of these training programs consistent with industry standards;
  • Manage significant stakeholder engagement and consultation to ensure the delivery of a wide range of stakeholder expectations, diverse interests and demands;
  • Monitor the quality of training preparation, delivery, and assessment of all courses conducted working closely with Subject Matter Experts and the Training and Development Coordinator;
  • Develop and provide feedback and reporting on critical training delivery to Training and Development Coordinator;
  • Perform regular audits to ensure the consistent application of approved programmes, maintenance of training records and ongoing adherence to the Standards for VET & RTO requirements;
  • Coach and mentor SME's providing training and assessment.

Essential Criteria:

  • Demonstrated knowledge and experience of competency-based training and assessment, including the ability to plan, manage and implement training solutions;
  • Highly developed communication skills both written and oral and negotiation skills;
  • Record of achievement in building and fostering relationships with key stakeholders;
  • Demonstrated ability facilitate and implement a variety of training programs;
  • Thorough knowledge of key aspects of relevant operations;
  • Sound understanding of program evaluation techniques and adult learning principles;
  • Internal Subject Matter Expert Training Qualification (or equivalent) or willingness to attain within an agreed period;
  • Working knowledge of Microsoft suite including word and PowerPoint;
  • Willing to complete a full pre-employment medical/Drug and Alcohol testing along with a satisfactory security clearance (ASIC).
  • Cert IV in Training and Assessment

Desirable Criteria:

  • Previous experience in or knowledge of airline industry principles and procedures.

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