Training Development Specialist

3 weeks ago


Sydney, New South Wales, Australia Healthdirect Australia Full time

About the Role

We are seeking a skilled Training Development Specialist to join our team at Healthdirect Australia. As a key member of our Capability team, you will be responsible for reviewing and assessing our induction program for the My Aged Care contact centre, with a focus on remote training.

Key Responsibilities

  • Review and assess existing induction training programs to ensure they meet our high standards.
  • Evaluate facilitator performance and provide constructive feedback to improve training delivery.
  • Design and develop engaging training materials and resources for facilitators, including multimedia tools and learning management systems.
  • Collect feedback from participants and facilitators to inform training content improvements.
  • Monitor and report on training effectiveness and participant engagement to ensure we are meeting our goals.

What We're Looking For

  • Proven experience in designing, developing, and delivering training programs, particularly in a remote or virtual format.
  • Strong skills in creating engaging training materials, resources, and curricula tailored to specific audiences.
  • Experience with adult learning principles and instructional design methodologies.
  • Familiarity with Articulate Rise software and other multimedia tools.

Why Work with Us

We believe our strength comes from our talented and dedicated staff. We are committed to working together to create a culture where you can bring your whole self to work.

Our benefits include flexible work arrangements, paid parental leave, and a multi-dimensional wellbeing program.



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