Wine Industry Professional

2 weeks ago

Hobart, Tasmania, Australia Woolworths Group Full time
About Us

Josef Chromy Wines is a leading winery in the Tamar Valley, Tasmania, renowned for its high-quality sparkling and table wines. Our commitment to innovative winemaking and exceptional customer experiences has earned us a reputation as a premier destination for wine enthusiasts.

Job Summary

We are seeking a highly skilled and passionate Cellar Door Supervisor to join our team. As a key member of our sales and service team, you will be responsible for promoting our brand and business by creating exceptional customer experiences for visitors and direct and ongoing customer relationships.

Key Responsibilities
  • Demonstrate and share your passion and knowledge of wine to craft memorable customer experiences
  • Actively drive sales of the company's wine products in line with monthly and annual targets
  • Manage, coach and constantly develop the Cellar Door team to be motivated to deliver performance at the highest level
  • Participate in technical tastings representing a broad consumer perspective
  • Promote and sell Wine Club memberships
  • Handle and develop the customer and cellar door visitor databases
  • Manage and record all stock movements
  • Support our tourism strategy by liaising with tourism partners to plan group visits, cellar door tastings
  • Opening and closing duties of the venue
  • Take active responsibility with health and safety policies to implement control strategies to eliminate or minimise identified risks.
Requirements
  • Wine Knowledge, and WSET level 2 or higher
  • Office Administration Skills
  • Extensive knowledge of the wine industry
  • Team management experience (including identify and hiring of talent)
  • Strong customer focus, communication and leadership skills
  • Excellent communication skills and a drive for results
  • Availability to work weekends and public holidays.
  • Understanding of Rezdy booking platform or willing to learn
  • Understanding of the Obee reservations system or willing to learn
What We Offer
  • On site discounts at Josef Chromy
  • An exclusive discount card for BWS, Dan Murphy's, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
  • Monthly meeting-free days
  • Your health and wellbeing is your most important asset, and as one of our valued team members, it's our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
  • Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.
Why Join Us?

At Endeavour Group, we value being a workplace where everyone's welcome - if you meet a number of the requirements (and not all), we encourage you to apply. We're serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll. We're all about creating a more sociable future - for our customers and each other. If this job excites you - and you're close-enough on the requirements, reach out, we'd love to hear from you.

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