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Maintenance Officer

2 months ago

Blackburn, Victoria, Australia Community Housing Ltd Full time
About Us

Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.

Our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. Our team culture is collaborative, and every member plays a vital role in achieving our mission.

The Role

The Responsive Maintenance Officer will play a pivotal role in assessing our properties, ensuring that they are safe, well maintained, and compliant with all relevant regulations and requirements.

You will focus on responsive maintenance and vacant maintenance of our properties, reporting on their findings and ensuring that the lifecycle of each component is taken into account.

Working within set timeframes and budgets will be an important aspect of this role, and you will need to ensure that all works completed comply with quality assurance standards.

You will be liaising regularly with internal and external stakeholders, building and sustaining positive relationships with technical consultants and contractors, and responding to their needs in a timely manner. From time to time, you will liaise with vulnerable people who may be marginalised and/or present with difficult behaviour.

About You

To be successful in this role, you will have a genuine passion for wanting to support vulnerable people in our community.

Essential Criteria:

  • An understanding and appreciation of the importance of responsive and efficient asset management for the community.
  • A strong work ethic, willingness to learn, and a caring and empathetic nature.
  • Confidence in liaising with various stakeholders, including vulnerable people.
  • Previous experience working on MS Office programs, including Excel.
  • The ability to compose professional correspondence via email to internal and external stakeholders.
  • A sound knowledge and application of WHS practices.
  • A Certificate IV or above in a relevant trade, ideally Building and/or Carpentry.
  • A Green/White WHS Construction Induction Card (or ability to obtain).
  • A current driver's licence.

Desirable:

  • Previous experience working in the social/community housing industry.
  • Experience or knowledge of property management.