Patient Experience Advocate

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $40,000 - $80,000
Job Description:

The ideal candidate will be responsible for providing exceptional customer service and support to patients preparing for admission. This includes handling inbound patient calls, guiding patients through preparation requirements and documentation, maintaining accurate patient records, coordinating with clinical teams, and providing empathetic support while maintaining strict confidentiality.

Required Skills and Qualifications:
  • Strong communication skills and natural empathy
  • Attention to detail and ability to multitask
  • Comfortable with computer systems and learning new software
  • Understanding of confidentiality requirements
Benefits:
  • Competitive casual hourly rate
  • Comprehensive training and ongoing support
  • Opportunity to make a real difference in patient care

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