Dedicated Patient Advocate

7 days ago

Sydney, New South Wales, Australia beBeeCustomerService Part time $56,000 - $84,000
Administration Officer Job Description

We are seeking a highly skilled and dedicated Administration Officer to join our team.

  • Key Responsibilities:
  1. To deliver exceptional customer service to patients, stakeholders, and colleagues in a timely, efficient, friendly, and courteous manner.
  2. To ensure accurate and timely data entry, demonstrating operational efficiency and promoting high-quality patient care.
  3. To develop strong oral and written communication skills to effectively collaborate with internal and external stakeholders.

About the Role:

This role involves checking in and admitting patients for Private Elective Surgeries and Public Waitlist bookings. Effective administration activities must be undertaken according to hospital policies, maintaining high standards of customer service and positive patient experiences.

Required Skills and Qualifications:

  1. Exceptional Customer Service Skills:
  • Prioritizing patient needs and expectations.
  • Communicating effectively with stakeholders.

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