Crisis Intervention Specialist

2 days ago

Brisbane, Queensland, Australia beBeeIntervention Full time $60,000 - $73,000
Job Title: Crisis Intervention Specialist

We are seeking a dedicated professional to join our team as a Crisis Intervention Specialist. As a key member of our crisis response unit, you will play a critical role in providing timely and effective support to individuals and families experiencing crisis situations.

The ideal candidate will possess excellent communication skills, empathy, and the ability to work effectively under pressure. A strong understanding of crisis intervention principles and practices is essential for this role.

This position offers a unique opportunity to make a real difference in the lives of others while working in a dynamic and supportive environment.

About the Role

In this challenging yet rewarding role, you will be responsible for:

  • Providing crisis intervention services via phone and in-person interactions
  • Assessing client needs and developing personalized intervention plans
  • Collaborating with internal stakeholders to ensure comprehensive support services
Key Responsibilities
  • Respond promptly to crisis calls and provide immediate support and guidance
  • Conduct thorough assessments to identify client needs and develop effective intervention strategies
  • Establish trust-based relationships with clients to facilitate open communication and empower them to make informed decisions
  • Develop and maintain up-to-date knowledge of crisis intervention best practices and protocols
Requirements
  • Tertiary qualification in Social Work, Community Services, or a related field
  • Relevant experience in crisis intervention, case management, or a related field
  • Strong communication and interpersonal skills
  • Ability to work effectively under pressure and manage competing priorities
What We Offer

This role offers a competitive remuneration package, including:

  • NFP salary packaging benefits
  • Employee Assistance Program (EAP) access
  • Professional development opportunities
  • A supportive and inclusive work environment

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