Crisis Management Specialist

2 weeks ago


Brisbane, Queensland, Australia beBeeResponse Full time $102,000
Job Title:

Emergency Response Coordinator



Overview:

The Emergency Response Coordinator will lead and support a team of crisis management specialists, providing emergency response services to individuals and families across Queensland and NSW.



The Role:
  1. Lead a team of 12 crisis management specialists delivering emergency response services, including crisis intervention and risk assessment.
  2. Collaborate with stakeholders and community partners to ensure services are accessible and effectively delivered.
  3. Oversee daily operations, ensuring service quality, compliance, and timely outcomes.
  4. Manage workload distribution and resource allocation for the team.
  5. Ensure service delivery meets compliance requirements and mandatory reporting obligations.
  6. Provide escalation support for complex cases (NDIS, aged care, and child safety).
  7. Drive culture change and establish accountability within the team.
  8. Report regularly on service outcomes, risks, and team performance.


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