Crisis Intervention Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeCase Full time $50,000 - $83,333
Job Title:

First Response Case Worker

The First Response Team provides crisis intervention, triage and case management services to individuals and families in need.

As a First Response Case Worker, you will work effectively with other team members to provide comprehensive support that reflects our organization's vision, mission and values.

Key Responsibilities:

- Answer calls and respond to walk-ins in a timely manner, providing initial assessment and referral as appropriate.

- Establish relationships with clients that encourage self-determination and participation.

- Provide case management support to individuals in accordance with our case management models and standards of practice.

- Develop individual case plans in collaboration with clients and include a range of interventions that address their needs and goals.

Requirements:
  • Tertiary qualification in Community Services, Social Work or related field.
  • Relevant experience in a social service environment including client assessment and case management.
  • Previous experience providing case management type support over the phone is preferred.
  • QLD Working with Children Check.
  • Driver's Licence.
  • First Aid Certificate.
  • A willingness to undergo a National Police Check.
What We Offer:

- Eligibility for NFP salary packaging.

- Employee Assistance Program - confidential counselling service.

- Financial, retail and lifestyle discounts and benefits.

- Discounted health and fitness programs through Fitness Passport.

- Generous leave entitlements, including up to 8 weeks paid annual leave.

- Support for professional development and career advancement.

About Us:

Our organization is committed to creating a safe and inclusive environment for all people. We value diversity, equity and inclusion and strive to reflect this in our hiring practices and workplace culture.

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