Commercial Growth Specialist

5 days ago

Sydney, New South Wales, Australia Tbwa ChiatDay Inc Full time

About Our Company

We're a financial technology platform that provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft. At Adyen, everything we do is engineered for ambition.

Our company culture is built on diversity, equity, and inclusion. We believe that diverse perspectives are essential in helping us maintain our momentum. Our unique approach is a product of our diverse backgrounds and cultures. This diversity is essential in solving our business and technical challenges.

Our Job Description

We're looking for a proactive and adaptable Account Manager to join our team in Sydney. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world's biggest brands grow while changing an industry. You'll work closely with other Account Managers and collaborate on many different accounts.

Your Responsibilities

  • Ramp and grow customers with a focus on commercial growth, customer satisfaction, and reducing churn.
  • Drive commercial discussions for joint accounts, while striving to meet strategic and financial targets.
  • Prioritize and manage short and long-term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant.
  • Work closely with the Technical and Product teams to manage the integration of the merchant, helping to identify improvements and developments for continued innovation.
  • Serve as a feedback loop for your customers internally.

What We're Looking For

  • A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment.
  • Enjoy engaging others and developing strong working relationships internally and externally with customers.
  • Passionate about working on a wide portfolio of accounts and having the opportunity to learn about many aspects of the payments industry.
  • Eager to challenge yourself to identify commercial opportunities and drive commercial discussions with customers.
  • Strong time management skills and constantly looking for ways to work efficiently.
  • A natural communicator and team player with technical interest, knowledge, and understanding.

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