Business Development Director

5 days ago


Albert Park, South Australia Accor Full time
About the Role

As a key member of our Accor team, you will be instrumental in driving business growth and advancing our Conference & Events spaces.

We are seeking an accomplished Business Development Manager to join our team, focusing on uncovering new business opportunities in the MICE sector to drive impactful revenue growth.

In this role, you will cultivate and maintain high-value relationships with MICE clients, generating premium leads and securing top-tier business for our Conference & Events spaces.

You will leverage your deep understanding of the Australian landscape and existing relationships with Professional Conference Organizers (PCOs) to ensure Pullman & Mercure continue to thrive as industry leaders.

Your key responsibilities will include:

  • Driving business development and managing key accounts within the MICE sector, with a focus on long-term growth.
  • Taking a forward-thinking and innovative approach to identifying new MICE business opportunities, ensuring Pullman & Mercure stand out in the market.
  • Proactively selling Conference & Events products and services, leveraging existing third-party partnerships and PCO relationships to generate premium leads and secure high-value clients.
  • Collaborating with Sales & Marketing teams to implement streamlined systems that efficiently manage sales, ensuring seamless execution and delivery of new business.
  • Maximizing revenue potential by ensuring long-term returns from both new and existing accounts, consistently seeking ways to grow these relationships.
  • Partnering with operational departments to create clear, effective systems that deliver exceptional customer service, driving repeat business and client loyalty.
  • Working closely with the Marketing team to ensure that all efforts align with the hotel's overarching strategies, enhancing visibility and ensuring brand consistency across all channels.

About You

  • Exceptional ability to build and maintain strong relationships with high-profile MICE clients.
  • Masterful negotiation and closing skills, with a demonstrated ability to drive revenue growth.
  • Proficient in strategic planning and implementing business initiatives tailored to our reputable C&E spaces.
  • Outstanding communication and presentation abilities, with a refined and polished demeanor.
  • Strong analytical skills to assess market trends and identify business opportunities.
  • High degree of professionalism and a commitment to excellence.
  • Demonstrated ability to work in a fast-paced, dynamic setting while maintaining attention to detail and quality.
  • Willingness to travel as required to meet with clients and represent the brand at industry events.

Benefits and Perks

  • On-site car park while on duty.
  • Access to confidential Employee Assistance Program.
  • Inclusive and diverse environment.
  • Reward and recognition programs.
  • Mentoring and career development along-side experienced and dedicated professionals
  • Global discounts on hotel accommodation & Food and Beverage, including special rates with our partnership brands such as Europcar.


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