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Operations Coordinator Specialist
3 weeks ago
This pivotal coordination position is a key part of our national operations network, driving operational excellence across all locations.
This high-level executive support role ensures our operations team functions smoothly, efficiently, and to the highest standards.
- Provide calendar, travel, board reporting, presentations, and email management support to senior leadership
- Coordinate regular operations meetings and forums to drive collaboration and communication
- Manage the Operations Quality Documentation and RL Hub (SharePoint), ensuring all processes, policies, and templates are accurate, compliant, and up-to-date
- Own the resident journey documentation and ensure integration into business-as-usual practices
- Support project delivery, state forums, and the annual Retirement Living Census
- Oversee office operations, including amenities, invoices, contractor liaison, and staff onboarding/offboarding
- Collaborate with cross-functional stakeholders to improve processes, enhance communication, and drive a high-performance culture
You're an experienced organiser and problem-solver, with a keen eye for detail and a calm, professional presence. You thrive in fast-paced environments and take pride in keeping others informed, supported, and equipped to succeed.
