Administrative Support Specialist
4 weeks ago
About Us :
Browns is a leading office supply company that provides top-notch administration support services to its clients.
About You :
- Certificate in Administration or equivalent experience
- Current Working with Children Check
- Current Driver's Licence
Position Summary :
The Administration Officer role is responsible for delivering efficient and effective administration support services to meet the business objectives of the clinic. This role will also provide general administration support services, including data input, procurement, and operational duties.
Key Requirements :
- 1-2 years' experience in a similar role
- Accurate typing – 40wpm
- Computer skills and knowledge
- Microsoft Office Suite – Basic / Intermediate
- Knowledge and operation of standard office equipment
- Current knowledge of clerical and administrative procedures and systems such as filing and record keeping
- Strong communication skills - written and verbal
- Excellent planning and organising
- Ability to effectively prioritizing
- Problem assessment and problem solving
- Information gathering and information monitoring
- High attention to detail and accuracy
- Flexibility and adaptability
- Strong customer service orientated
- Teamwork focus and approach
Job Responsibility :
- Provide high quality customer service to clients and external stakeholders
- Respect confidentiality and privacy of practitioners, directors, staff and clients at all times
- Maintain a cooperative team environment by communicating openly and in a friendly manner, working efficiently and amicably with all members of the clinic
- File documents to (INSERT CLINIC SOFTWARE) and distribute to other team members as required
- Receive and direct visitors and clients
- Answer over-flow telephone calls, handle general enquiries, screen and direct calls, take and relay messages
- Process payments from clients
- Proofread and prepare letters and documents, receive and sort e-mails and deliveries
- Draw reports from (INSERT CLINIC SOFTWARE) and submit weekly, revenue monthly reporting
- Photocopy, scan and shred documents
- Manage and co-ordinate supplier quotes
- Resolve information technology and communication system user queries
- Monitor and maintain office equipment
- Ensure knowledge of staff movements in and out of organisation
- Allocate rooms and cars to therapists
- Work with the Practice Manager to develop and implement effective administrative procedures
- Maintain general cleanliness of common areas
- Attend and participate in meetings to discuss administrative matters
- Comply with all company policies and procedures
- Adopt and embrace company values and philosophy
- Ensure the work environment is kept in a safe and hygienic state at all times
- Ensure all communication is completed in a professional and polite manner, to all internal and external stakeholders
- Other ad-hoc activities as directed by management
Job Functions :
Contact admin
Job Benefits :
Competitive salary and benefits package
Selling Point :
Opportunity to work with a leading office supply company
Contact :
Joe Smith
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