Experience Customer Service Professional
2 days ago
The Henry Jones Art Hotel is a renowned art hotel in Australia, blending historic and modern architecture with cutting-edge design and contemporary art. We partner with local artists to showcase a diverse exhibition of over 400 works, making us an unparalleled destination for those seeking a unique experience.
A Day in the Life
This role offers a dynamic and varied work environment, where you'll take on multiple responsibilities, including managing reservations, assisting guests as a porter, parking cars as a valet, and greeting and checking in guests as a front desk receptionist. No two days will be the same in this exciting and fast-paced role.
Key Responsibilities
- Customer Service: Provide exceptional service to our guests, ensuring their needs are met and exceeded.
- Reservations Management: Effectively manage reservations, ensuring seamless guest experiences.
- Valet Services: Park and retrieve cars with precision and efficiency.
- Front Desk Operations: Greet and check-in guests, handling all aspects of front desk operations.
What We're Looking For
- Excellent Communication Skills: Ability to effectively communicate with guests and colleagues.
- Time Management: Efficiently manage your time to meet deadlines and deliver results.
- Teamwork: Collaborate with colleagues to achieve team goals.
Benefits
- Competitive Salary: $60,000 - $70,000 per annum (dependent on experience).
- Ongoing Training: Opportunities for growth and advancement in your hospitality career.
- Free Meals: Enjoy complimentary meals while on shift.
- Exclusive Perks: Access to discounts, staff meals, and additional benefits as a Federal Group employee.
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