Customer Experience Ambassador
3 weeks ago
Delivering Exceptional Guest Experiences
We are seeking a dedicated Customer Experience Ambassador to provide exceptional service and create memorable experiences for our guests.
About DoubleTree by Hilton Hobart
Conveniently located in the heart of Hobart, our hotel combines upscale amenities with personalized service to make your stay truly unforgettable.
What to Expect:
- A competitive industry rate
- Worldwide travel discounts for you and your friends and family
- Free access to growth and development opportunities
- A workplace culture that fosters personal well-being
Your Key Responsibilities:
As a Customer Experience Ambassador, you will be the face of our hotel, ensuring every guest feels welcome and valued. Your key responsibilities will include:
- Greeting guests with a warm smile and friendly attitude
- Providing insider tips on local attractions and dining experiences
- Booking and confirming reservations for restaurants, tours, and activities
- Handling questions and requests with ease and providing helpful solutions
- Staying up-to-date on hotel promotions and events to share with guests
Requirements:
- Bring a positive vibe and great communication skills to every interaction
- A passion for delivering exceptional service and making every guest feel special
- Polished and professional demeanor, with attention to grooming
- Flexibility and ability to handle a fast-paced environment
- A valid Australian driver's license
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