Incident Management Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeCompliance Full time $90,000 - $120,000
About the Role
The Compliance Analyst plays a pivotal role in our Member Compliance team. This position involves reviewing and evaluating incidents for potential regulatory breaches, identifying systemic issues, and collaborating with colleagues on rectification efforts. Key responsibilities include conducting thorough investigations of reported incidents, analysing incident details, gathering relevant evidence, and documenting findings.

Key Responsibilities
  • Conduct thorough investigations of reported incidents to determine if they constitute potential regulatory breaches.
  • Analyse incident details, gather relevant evidence, and document findings.
  • Escalate incidents with potential regulatory breaches or which are complex in line with required processes.
  • Identify patterns and trends in incidents to uncover underlying systemic issues.
  • Assist incident owners to develop strategies to address and manage the root causes of incidents.
  • Develop training materials and resources to facilitate learning and understanding.
  • Regularly review and update compliance documentation to reflect changes in regulations, internal policies, and business operations.

What You'll Need
  • 3+ years' experience in a similar role within financial services.
  • Strong knowledge of superannuation and financial advice laws and associated regulatory requirements.
  • Proven ability to work in cross-functional project teams and influence stakeholders at all levels.
  • Excellent analytical, communication, and documentation skills.
  • Experience with incident management systems is desirable.
  • Solid knowledge of risk and compliance frameworks, particularly in relation to incident management and breach reporting.
  • Poise and ability to act calmly and competently in high-pressure situations.
  • High level of personal integrity and ability to professionally manage confidential matters.
  • Commercially astute.
  • RG 146 competent with ongoing CPD to support (or willingness to complete).

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