Case Manager

4 weeks ago

Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

Claims Resolution Specialist - Personal Injury Insurance

We are seeking a skilled Claims Resolution Specialist to join our team at Allianz Australia Services Pty Ltd. As a key member of our claims management team, you will be responsible for managing a portfolio of psychological and mental health claims from inception to finalisation.

Your Key Responsibilities:

  • Maintain a focus on strategic collaboration and case management to maximise early resolution of claims and recoveries.
  • Ensure customer service standards are maintained and take responsibility for prompt resolution of issues/complaints.
  • Proactively manage claims, identifying and managing return to work barriers on individual claims and implementing strategies to address these.
  • Actively contribute to the achievement of business targets and participate in departmental projects, as required.

About You:

  • Experience in a similar case management role within personal injury insurance or interest in psychological and mental health claims.
  • TMF/Insurance for NSW experience highly regarded.
  • Ability to deliver high-quality services and positive customer experiences.
  • Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands.
  • Excellent verbal and written communication skills, capable of communicating with clarity, impact, and influence.

What's on Offer:

  • Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.
  • A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
  • Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
  • Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
  • Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.

About Allianz:

Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

Adjustments and Support:

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to us for a confidential conversation.

  • Case Manager

    1 month ago

    Sydney, New South Wales, Australia Toll Transport Pty Ltd Full time

    About Toll GroupToll Transport Pty Ltd is a leading logistics and transportation company that provides end-to-end supply chain solutions to businesses around the world. Our team of experts works closely with clients to understand their unique needs and develop tailored solutions to meet their goals.The Case Manager will play a critical role in supporting our...

  • Case Manager

    3 weeks ago

    Sydney, New South Wales, Australia BaptistCare Full time

    About the RoleWe are seeking a skilled and compassionate Case Worker to join our Women's Services team at BaptistCare. As a Case Worker, you will provide high-quality support and clinical case work to clients within a trauma-informed care framework.Key ResponsibilitiesProvide case management and support services to women, children, and young people who have...

  • Case Manager

    4 weeks ago

    Sydney, New South Wales, Australia Toll Group Full time

    About the RoleWe are seeking an experienced Case Manager to join our Government & Defence Division based in Parramatta, NSW. As a Case Manager in our Global Operations Centre, you will be responsible for supporting key case management activities for your offshore colleagues, including centralised processing of travel bookings and approving reimbursement to...

  • Project Lawyer: Complex Infrastructure Opportunities

    4 days ago

    Sydney, New South Wales, Australia White & Case Full time

    Senior Associate RoleWe are seeking a highly skilled Senior Associate to join our Project Delivery practice in Sydney. As a key member of our team, you will be responsible for providing expert advice on major projects and infrastructure, particularly in the transport, power, and renewables sector.About White & CaseWhite & Case is an elite global law firm...

  • Case Manager

    2 weeks ago

    Sydney, New South Wales, Australia Benevolent Society Full time

    About the RoleWe are seeking an experienced and passionate Case Manager to join our Child and Family Services team at The Benevolent Society. As a Case Manager, you will play a vital role in providing intensive family support within the Child Protection system to strengthen families and decrease any risks to children.Your primary responsibilities will...

  • Case Manager

    1 month ago

    Sydney, New South Wales, Australia Benevolent Society Full time

    Job DescriptionWe are seeking a skilled and compassionate Case Manager to join our team at The Benevolent Society. As a Case Manager, you will play a critical role in supporting vulnerable children and families in our community.Key Responsibilities:Conduct thorough assessments of family strengths and needsDevelop and implement case plans to address...

  • Case Manager

    4 weeks ago

    Sydney, New South Wales, Australia Toll Transport Pty Ltd Full time

    About Toll Transport Pty LtdWe are a leading logistics company that provides sophisticated supply chain solutions to our customers. Our team of experts is dedicated to delivering exceptional service and support.Job SummaryWe are seeking an experienced Case Manager to join our Government & Defence Division based in Parramatta, NSW. The successful candidate...

  • Case Manager

    3 weeks ago

    Sydney, New South Wales, Australia BaptistCare Full time

    About the RoleWe are seeking a skilled Case Worker to join our Women's Services team at BaptistCare. As a Case Worker, you will provide high-quality support and clinical case work to clients within a trauma-informed care framework.Key ResponsibilitiesProvide the highest possible standard of support and clinical case work to clientsWork collaboratively with...

  • Homelessness Case Manager

    4 weeks ago

    Sydney, New South Wales, Australia UnitingSA Full time

    Job Title: Homelessness Case ManagerAbout the Role:We are seeking a skilled Case Manager to join our Homelessness team at UnitingSA. As a Case Manager, you will provide intensive support to individuals facing homelessness, working closely with clients to develop and implement personalized plans to achieve their goals.Key Responsibilities:- Deliver case...

  • Case Manager

    4 weeks ago

    Sydney, New South Wales, Australia Australian Barnardos Recruitment Services Full time

    About the RoleBarnardos Australia is seeking a dedicated and compassionate Case Manager to join our team in Auburn. As a Case Manager, you will be responsible for providing individual casework support to children and young people, including ongoing assessment of needs and case management of required supports.Key Responsibilities:Developing case plans for all...

  • Homelessness Case Manager

    1 month ago

    Sydney, New South Wales, Australia UnitingSA Full time

    Job Title: Homelessness Case ManagerUnitingSA is seeking a skilled Homelessness Case Manager to join our team. As a Case Manager, you will work with individuals and families experiencing homelessness, providing intensive support and case management services to help them achieve stability and independence.Key Responsibilities:Deliver case management services...

  • Homelessness Case Manager

    4 weeks ago

    Sydney, New South Wales, Australia UnitingSA Full time

    Job Title: Homelessness Case ManagerAbout the Role:We are seeking a skilled Case Manager to join our Homelessness team at UnitingSA. As a Case Manager, you will play a critical role in delivering intensive support to individuals facing homelessness. Your goal-oriented approach will help clients achieve their goals and improve their overall well-being.Key...

  • Homelessness Case Manager

    4 weeks ago

    Sydney, New South Wales, Australia UnitingSA Full time

    Job Title: Case Manager - Homelessness ServicesUnitingSA is seeking a skilled Case Manager to join our Homelessness team. As a Case Manager, you will play a vital role in providing intensive support to individuals facing homelessness.Key Responsibilities:Deliver case management services aligned with the UnitingSA framework for homelessness.Offer...

  • Intake Case Manager

    3 weeks ago

    Sydney, New South Wales, Australia The Benevolent Society Full time

    Job Title: Intake Case ManagerAs an Intake Case Manager at The Benevolent Society, you will be the first point of contact for clients who have experienced Family & Domestic Violence and Childhood Sexual Assault.Undertake initial assessments to provide high-quality case management and referral pathways.Engage clients using strengths-based assessments to...

  • Career Case Manager

    2 weeks ago

    Sydney, New South Wales, Australia Kennedy Reid Full time

    Job DescriptionKey ResponsibilitiesManage a diverse portfolio of compensation claims under Comcare legislationDevelop and implement effective strategies to drive return-to-work outcomesContribute to stakeholder case conferences to progress claimsLiaise with internal managers to educate them on their obligationsIdentify opportunities to engage the workforce...

  • Senior Associate: Major Projects and Infrastructure Expert

    4 weeks ago

    Sydney, New South Wales, Australia White & Case Full time

    About White & CaseWhite & Case is a leading global law firm that serves top-tier companies, financial institutions, and governments worldwide. Our extensive history as an international firm enables us to provide expert advice on complex legal challenges across the globe.We have a strong presence in key financial markets and excel in handling intricate...

  • Logistics Case Manager

    4 weeks ago

    Sydney, New South Wales, Australia Toll Transport Pty Ltd Full time

    About the RoleWe are seeking an experienced Case Manager to join our Government & Defence Division based in Parramatta, NSW. As a Case Manager, you will support key case management activities for your offshore colleagues, including centralised processing of travel bookings and the approving of reimbursement to our major supplier(s).About YouTo be successful...

  • Homelessness Case Manager

    3 weeks ago

    Sydney, New South Wales, Australia UnitingSA Full time

    **Job Summary**At UnitingSA, we are seeking a dedicated Case Manager to join our Homelessness team. As a Case Manager, you will play a critical role in delivering intensive support to individuals facing homelessness. Your goal-oriented services will be aligned with the UnitingSA framework for homelessness, ensuring that clients receive comprehensive care and...

  • Case Manager

    4 weeks ago

    Sydney, New South Wales, Australia Kennedy Reid Full time

    Job Title: Case Manager - Claims SpecialistJob Summary: We are seeking a skilled Case Manager to join our team at Kennedy Reid. As a Case Manager - Claims Specialist, you will be responsible for managing a mixed portfolio of Comcare claims.Key Responsibilities:* Manage a mixed portfolio of Comcare claims* Develop and implement strategies to drive Return to...

  • Case Manager Professional

    2 weeks ago

    Sydney, New South Wales, Australia Kennedy Reid Full time

    About the Role:At Kennedy Reid, we are seeking a skilled Comcare Claims Specialist to join our team. As a Comcare Claims Specialist, you will be responsible for managing a mixed portfolio of Comcare claims. Your key responsibilities will include developing strategies to drive Return to Work (RTW) outcomes, providing input in stakeholder case conferences, and...