Sales Experience Coordinator

4 days ago

Sydney, New South Wales, Australia JB Hi-Fi Full time

About JB Hi-Fi

JB Hi-Fi Group is one of Australasia's largest and most trusted retailer groups, specialising in consumer electronics, home entertainment, small appliances, and white goods.

We want to own the tech and entertainment space, grow our customer base, and support our people to be the best and deliver the highest quality service. This is at the heart of our business, and we want you to be a part of it.

Why Work with Us?

  • We have a supportive and inclusive team that embraces individuality and diversity.
  • We are one of Australia's most iconic and trusted brands, with a rich history in the consumer retail industry.
  • You will have exposure to ongoing training & development opportunities from day one.
  • We offer fantastic long-term career opportunities across the broader JB Hi-Fi/The Good Guys Group.
  • We donate to vulnerable communities through our Helping Hands workplace giving program and match every dollar donated by our team.
  • We offer generous team member discounts and a leading commission structure for sales positions.
  • We value flexibility and offer 12 weeks' paid parental leave, novated leasing, and an Employee Assistance Program.

About the Role

As a Sales Experience Coordinator, you will contribute to creating a high-performance culture, ensuring great customer experiences across our store. Your responsibilities will include:

  • Providing exceptional customer service standards throughout the pre, during, and post-sale process.
  • Assisting with merchandising all products on the sales floor to contribute to the JB Hi-Fi brand and store experience.
  • SUPPORTING THE EFFICIENT DELIVERY AND PROCESSING OF STOCK INTO STORE, FOLLOWING OUR RECEIVING PROCESSES.

About You

  • You have a passion for home entertainment, music, movies, technology, appliances, and/or games.
  • You are enthusiastic, passionate, and highly motivated.
  • You possess strong customer focus and result-driven skills.
  • You can communicate effectively with diverse groups of people.

Our Team

JB Hi-Fi Limited is an equal opportunity employer committed to promoting diversity and inclusion. We believe in embracing individuality and supporting our people to be their best selves.

Compensation Package

We estimate a competitive salary range between $55,000-$65,000 per annum, depending on your level of experience and qualifications.

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